We help veterans and families navigate VA Home Health Aide and home modification benefits.
📞 Call Now to Check Eligibility: 423-600-5554
While searching for information on VA Benefits for Spouse Caregivers or VA Caregiver Program, families first discover the VA Home Health Aide (HHA) program.
Many veterans across East Tennessee already qualify for in-home caregiver support through the HHA program.
These services help eligible veterans remain safe and independent at home while receiving assistance with personal care and daily living activities.
Through the VA Community Care Network (CCN), authorized veterans may receive services from approved community providers when care is needed at home.
My Dignity Personal Care Services is a credentialed VA Community Care Network provider, allowing our caregivers to support veterans who have been authorized for services through the VA.
We are also qualified and credentialed to provide home safety services and assist veterans through the VA grant process to ensure VA grant coverage for home modification expenses.
Veterans and families often have questions about how to request caregiver support through the VA Home Health Aide Program.
If you or a loved one receives care through the VA Community Care Network, our team can help explain how the process works and how services may be requested through your VA Primary Care Provider (PCP).
Veterans receiving care through the James H. Quillen VA Medical Center in Mountain Home, Tennessee may request that authorized services be coordinated with My Dignity Personal Care Services.
Our NPI: 1528886975
(click to verify in the NPI Registry)
Immediately Contact Our Team:
📞 Phone: 423-600-5554
📧 Email: Al@mydignitycare.com
There is no cost or obligation to ask questions or learn about available support options.
My Dignity Personal Care Services is an approved provider within the VA Community Care Network (CCN) and supports veterans who have been authorized for VA Home Health Aide (HHA) services.
Our caregivers help veterans remain safe at home while receiving support with personal care, mobility, and daily living activities.
Provider Verification
NPI: 1528886975
(click to verify in the NPI Registry)
My Dignity Personal Care Services works with VA providers, care coordinators, and discharge planners to help veterans access authorized in-home caregiver support.
Some veterans receiving in-home care may also qualify for VA Home Modification Grants that help pay for wheelchair ramps, accessible showers, grab bars, and other home safety improvements.
Personal Care Assistance
Our caregivers assist veterans with daily personal care activities that may become difficult to perform independently.
Support may include:
• Assistance with bathing and personal hygiene
• Help with dressing and grooming
• Toileting and continence support
• Safe mobility and transfers
• Fall prevention and safety monitoring
These services help veterans maintain dignity and comfort while continuing to live safely at home.
Daily Living Support
In addition to personal care, Home Health Aide services may include assistance with routine daily tasks that support independent living.
Support may include:
• Meal preparation and nutritional support
• Light housekeeping related to the veteran’s care
• Laundry assistance
• Medication reminders (non-medical)
• Companionship and wellness check-ins
Care is always provided in accordance with VA authorization and the veteran’s approved care plan.
Recovery and Safety Support
Many veterans receive Home Health Aide services following hospitalization, illness, or medical treatment that temporarily limits independence.
Our caregivers help support recovery by assisting with:
• Safe movement around the home
• Reducing fall risks
• Supporting daily routines during recovery
• Monitoring general well-being and safety
These services allow veterans to recover in a familiar environment while maintaining independence.
Coordinated Through the VA Community Care Network
Home Health Aide services begin with a referral from the veteran’s VA Primary Care Provider (PCP).
If additional support at home is appropriate, the VA may authorize services through the VA Community Care Network (CCN) and coordinate care with an approved provider.
Veterans receiving care through the James H. Quillen VA Medical Center in Mountain Home, Tennessee may request that authorized services be coordinated with My Dignity Personal Care Services.
Veterans across East Tennessee who need support at home may qualify for VA Home Health Aide (HHA)
services.
These services help veterans remain safe, independent, and supported while continuing to live in their own homes.
1) The first step is to schedule an appointment and speak with your VA Primary Care Provider (PCP).
2) During a VA appointment, veterans can discuss if in-home support would help with personal care, mobility, safety, or other daily needs at home through the Home Health Aide (HHA) program.
3) If approved, the PCP will submit a request for Home Health Aide (HHA) services through the HSRM VA system. The veteran is within his rights to decide at any point what provider they wish to use for HHA by providing the qualified vendor NPI Number *(NPI: 1528886975)
4) The veteran will later recieve a call from his VA Social worker who will discuss his Activities of Daily Living (ADL) needs and determine an appropriate number of hours per week to support the veteran's needs. It is here where the veteran may again decide they wish to work with My Dignity Personal Care and then provide the social worker our NPI number *(NPI: 1528886975).
*(This number qualifies My Dignity Personal Care as a registered VA Communitiy Care Network Provider.)
5) We would then be able to contact you about starting services.
(Our unconditional guarantee is that you will be contacted within 12 hours to coordinate beginning of the Veteran's care.)
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To Summarize the Request Services:
My Dignity Personal Care Services provides VA authorized Home Health Aide (HHA) services for eligible veterans throughout East Tennessee.
Veterans who qualify for the VA Homemaker and Home Health Aide Program may receive in-home caregiver support.
Support may include:
Our caregivers serve veterans across the region including Chattanooga, Knoxville, Oak Ridge, Maryville, Sevierville, Crossville, Cookeville, Johnson City, Kingsport, Bristol, Erwin, Unicoi and Greeneville.
Services are coordinated through the VA Community Care Network and may be authorized through the veteran’s VA Primary Care Provider.
Many veterans receiving VA Home Health Aide services may also qualify for VA-funded home accessibility improvements.
These programs help veterans remain safe and independent while receiving care at home.
One of the most common programs is the VA Home Improvements and Structural Alterations (HISA) Grant, which helps pay for medically necessary home modifications such as accessibility upgrades and safety improvements.
These improvements may include:
✔ Wheelchair ramps and accessible entrances
✔ Grab bars and bathroom safety upgrades
✔ Doorway widening for mobility devices
✔ Roll-in showers and accessible bathroom fixtures
✔ Kitchen or sink accessibility improvements
The VA HISA program can provide up to $6,800 for veterans with service-connected disabilities to complete medically necessary home modifications that improve safety and accessibility.
Combining Home Care and Home Safety
Many veterans benefit from a combination of:
• VA Home Health Aide caregiver services
• Home accessibility and safety improvements
Caregivers help with daily activities, while home modifications reduce fall risks and improve mobility throughout the home.
Learn More About VA Home Modification Programs
Veterans and families exploring home accessibility improvements can learn more about available programs here:
Veterans and families across East Tennessee can contact My Dignity Personal Care Services to learn more about VA Home Health Aide (HHA) services, in-home caregiver support, and care coordination through the VA Community Care Network.
2803 McKinley Rd Johnson City TN 37604
Open today | 09:00 am – 05:00 pm |
My Dignity Personal Care Services proudly supports veterans and families throughout East Tennessee, with service coverage extending from Chattanooga to Knoxville to Bristol and the surrounding communities in between.
Our caregivers provide in-home personal care, VA Home Health Aide (HHA) support, and veteran-focused services across the region through care coordinated with the VA Community Care Network.
Veterans and families in the following areas can learn more about local services by selecting their community below.
Areas We Serve
Cleveland
Knoxville
Maryville
Sevierville
Crossville
Cookeville
Select your area above to view local home care services.
Below are answers to common questions about eligibility, requesting services through a VA Primary Care Provider, and coordinating authorized care with My Dignity Personal Care Services.
Please reach us at Al@mydignitycare.com if you cannot find an answer to your question.
Veterans who need assistance with daily activities such as bathing, mobility, or personal care qualify for VA Home Health Aide (HHA) services. Eligibility is determined by the veteran’s VA Primary Care Provider and amount of care is determined by his social worker or care coordination team.
Veterans should speak with their VA Primary Care Provider (PCP) about whether in-home caregiver support would help them remain safe and independent at home. If appropriate, the provider will submit an HHA referral through the VA system.
Home Health Aides assist with personal care, mobility support, daily routines, fall prevention, and other non-medical support that helps veterans remain safely at home.
Yes. When services are authorized through the VA Community Care Network, veterans may request that services be coordinated with a preferred provider such as My Dignity Personal Care Services (NPI: 1528886975).
No. When services are authorized through the VA, the cost is typically covered as part of the veteran’s approved care plan.
The number of hours approved depends on the veteran’s medical needs and the VA care plan. Some veterans receive a few visits per week, while others may qualify for more frequent assistance.
No. Veterans may qualify if they need assistance with daily activities such as bathing, dressing, mobility, or meal preparation due to age or medical conditions.
Some VA programs may provide support or compensation for family caregivers depending on eligibility and the level of care required, participating in the HHA program does NOT remove these benefits.
Yes. The VA often prefers helping veterans remain safely at home when possible through programs like the Home Health Aide program.
No. The grants are in place to ensure the veteran can age safely at home and no repayment is required. Explore the VA Home Modification Grant Process.
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